October 23, 2026 
Sydney 
Full-time Key responsibilities:
- Maintain and improve CMDB data quality, accuracy and completeness
- Manage CI classes, relationships and the Common Service Data Model (CSDM)
- Support Discovery, Service Mapping and IntegrationHub/third-party data imports
- Configure and monitor IRE (Identification & Reconciliation) rules
- Run CMDB Health dashboards and drive remediation of duplicates, stale and orphaned CIs
- Define and enforce CMDB governance, policies and processes
- Work with infrastructure, application and asset teams on CI ownership
Skills required:
- Hands-on ServiceNow CMDB experience
- Strong understanding of CSDM, CI relationships and IRE
- Experience with Discovery and/or Service Mapping
- Good data analysis and reporting skills
- ITIL knowledge; CSA or CIS-Discovery / CMDB certification a plus