| Role | Job Description |
| ServiceNow Technical Architect | Overall 15yrs exp and 7 years of experience in ServiceNow implementations. Should be able to design and develop the solution and lead the team of developers technically. Interface with customer and different stakeholders. Liaise with the Project Manager for delivering the whole project. Strong experience in Integrations, ITSM, ITOM, HRSD |
| ServiceNow Technical BA | Good understanding & experience as part of the ServiceNow implementations with Integrations. A plus with experience on HRSD module but not mandatory |
| ServiceNow Integration Specialist | ServiceNow integration specialist with 3-4 years of experience and have had been part of project with heavy integrations using different methods |
| ServiceNow Sr. Developer | More than 4 years of experience in ServiceNow only and had been part of ServiceNow Sr. Developer implementation projects, past implementation experience in integrations, ITSM and HRSD module |
| ServiceNow Developer | Less than 4 years of experience in ServiceNow with past implementation experience in integrations, ITSM |
