Skills/Experience:
- Minimum 5+ years of Business Analyst experience in Supply Chain, Logistics, or Freight Management domains.
- End-to-end transportation lifecycle
- Freight order management
- Carrier onboarding and management
- Route planning & optimization
- Logistics operations KPIs and SLAs
- Experience working on TMS or logistics transformation programs.
- Strong expertise in Agile and/or hybrid delivery models.
- Experience with requirements management tools (Jira, Confluence, Azure DevOps, etc.).
- Excellent communication, documentation, and stakeholder engagement skills.
- Strong analytical and problem-solving mindset
- Ability to work independently and manage ambiguity
- Collaborative, proactive, and delivery-driven
- Customer and outcome-focused approach
