Skills/Experience:
- Provide 24×7 operational support for Azure services, including incident resolution and problem management (on-call rostered support).
- Manage and optimize Azure services including Azure Kubernetes Service (AKS), Azure App Services, Azure Functions, Azure Container Apps, Azure SQL, and Azure Virtual Desktop.
- Implement and maintain Infrastructure as Code (IaC) using Terraform, and Azure Resource Manager (ARM) templates.
- Champion GitOps and DevOps practices using Azure DevOps, GitHub Actions, and CI/CD pipelines.
- Monitor and manage cloud resources using Azure Monitor, Log Analytics, Application Insights, and Microsoft Sentinel.
- Ensure cloud systems meet performance, availability, and security SLAs, including regular DR testing, patching, and backup validation.
- Drive cost optimization through proactive analysis using Azure Cost Management and Advisor.
- Maintain compliance with Microsoft Cloud Security Benchmark (MCSB) and other regulatory frameworks (e.g., ISO 27001, APRA CPS 234).
- Collaborate with cross-functional teams to support hybrid cloud and multi-cloud strategies.