August 24, 2026 
Sydney 
Contract Skills/Experience:
- Strong hands-on experience with Pega Customer Decision Hub (CDH)
- Experience designing and implementing Next Best Action (NBA) strategies
- Knowledge of actions, treatments, engagement policies, arbitration rules and taxonomy
- Experience with Pega 1:1 Operations Manager preferred
- Strong analytical, problem-solving and SQL skills
- Experience with A/B and multivariate testing
- Understanding of data-driven decisioning and customer lifecycle management
- Strong communication and stakeholder collaboration skills